Terms and Conditions of Use

Welcome to our e-commerce! Access to and use of this website are governed by the following Terms and Conditions of Use. We invite you to read this document carefully before making purchases or browsing the site.

1. Acceptance of the Terms

By using our website, you agree to comply with these Terms and Conditions. If you do not agree with any of the terms, please do not use our service.

2. Information about the Company

S.A.C. Rappresentanze di De Pace Domenico & C. s.a.s.
Registered office: Via Einstein, 28 Avigliana TO 10051
P.IVA: IT06531140017
E-mail: info@elettrodomestici-sirge.it
Telephone: +39.339.67.05.873

3. Services Offered

Our e-commerce allows the purchase of household appliances and accessories. All products for sale are described as accurately as possible, but there may be slight variations in the images or technical specifications.

4. Registration and User Account

To make purchases, you may need to create an account by providing truthful and updated information. You are responsible for the confidentiality of your credentials and for all activities carried out with your account.

5. Prices and Payments

• All prices are in Euros and include VAT, unless otherwise indicated.
• We accept several secure payment methods, including credit cards, PayPal and bank transfer.
• Orders are considered valid only after payment confirmation.
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6. Shipping and Deliveries

• Delivery times vary depending on the destination and product availability.
• Any delays do not entitle you to refunds or requests for damages.
• We invite you to check the integrity of the package upon delivery and to report any problems immediately.
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7. Right of Withdrawal and Returns

• You have the right to withdraw from the purchase within 30 days of delivery, without having to provide explanations.
• The product must be returned intact and in the original packaging.
• The shipping costs for the return are borne by the customer, except for defective products or errors on our part
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8. Warranty and Assistance

• All products are covered by a legal guarantee of conformity.
• The duration of the warranty varies depending on the type of use:
  Private use (B2C): 24-month warranty from the date of purchase.
  Professional or business use (B2B): 12-month warranty from the date of purchase.
• To report malfunctions or to request assistance, contact us at the contact details provided.
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9. Limitation of Liability

• We are not responsible for damages resulting from improper use of the products purchased.
• We do not guarantee that the site will always be available without interruptions or technical errors.

10. Privacy and Data Protection

Your personal data will be processed in compliance with current privacy regulations. Further details are available in our [Privacy Policy].

11. Changes to the Terms and Conditions

We reserve the right to change these Terms and Conditions at any time. The changes will take effect from the date of publication on the site.

11. Cookie Policy

More details are available in our [Cookie Policy].

12. Changes to the Terms and Conditions

These Terms and Conditions are governed by Italian law. In the event of disputes, the competent courtnte will be that of the registered office of the company.

Thank you for choosing Sirge!

For any questions or problems regarding shipping, our team is available:

• Email: ordini@elettrodomestici-sirge.it
• Telephone: +39.3396705873
• Support hours: Monday to Friday, 9:00-16:00.